Q: What are the front desk hours?
A: Our front desk is open daily from 8:00 AM to 11:00 PM to assist with check-ins, inquiries, and guest needs.
Q: What if I arrive after 11pm?
A: We’ll call you on the day of your arrival to confirm your expected check-in time. If you plan to arrive after midnight, we’ll send you email instructions for accessing your room.
Q: Is there assistance after hours?
A: Yes! While our front desk is closed overnight, we’re still here for you. Call our number (928) 774-7186 for any urgent concerns.
Q: What if I need to check out early?
A: You’re welcome to leave your key in the room when checking out early. Your receipt will be emailed to you.
Q: Is the hotel secure overnight?
A: Absolutely. Our property is monitored by 24/7 security cameras, and only registered guests have access to guest areas.
Q: What time is check-in and check-out?
A: Check-in: 3:00 PM
Check-out: 11:00 AM
Q: Can I request an early check-in or late check-out?
A: Yes, we’ll do our best to accommodate! These are based on availability and may include a small fee. Please ask the front desk on the day of arrival or departure.
Q: What payment methods are accepted?
A: We accept all major credit cards: Visa, Mastercard, American Express, Discover, and cash.
Q: Is there a deposit or hold required at check-in?
A: A $50 preauthorization fee will be charged to the card at the time of check-in. This is a temporary hold and will be reimbursed 24 hours after check-out, provided there are no incidental charges.
Q: What is your cancellation policy?
A: We offer a 24-hour cancellation policy. Cancellations made at least 24 hours before your scheduled arrival will receive a full refund. Please refer to your confirmation email or contact us directly if you need assistance. Policies may vary depending on the rate type. Some promotional rates are non-refundable.
Q: Is Wi-Fi available?
A: Yes! We offer free high-speed Wi-Fi throughout the property.
Q: Is parking free?
A: Yes, complimentary on-site parking is available for all registered guests.
Q: Do you serve breakfast?
A: We don’t offer breakfast, but we do have complimentary coffee starting at 8:00 AM. For food options, check out our curated local Itinerary page.
Q: Is ice available?
A: Yes! Just bring your room cooler to the front desk before 11pm and we’ll help you out.
Q: Are pets allowed?
A: Yes—we’re pet-friendly! A fee of $25 per pet applies, per day. Guests may bring up to 2 pets per room. We ask that pets be well-behaved and not disturb other guests.
Q: What should I do in an emergency?
A: For medical or life-threatening emergencies, dial 911.
For hotel-related emergencies after hours, call our number (928) 774-7186.
Contact Us
Have more questions? We’re here to help.
Kings House Motor Hotel
📞 (928) 774-7186
📧 [email protected]
🌐 kingshousemotorhotel.com